Change your IPV4 TCP/IP from obtain automatic to DNS Primary to 8.8.8.8 and your Alternate to 8.8.4.4 in the meantime. Disable your adapter and reenable it and you should be good.
Its google's public DNS server. Its a very good work around and they have put in a ticket on this issue
This just worked for me.
Did that and still the same problem but also getting a "1160" error and not a 0019.
I seriously can't get past the "Checking Playonline Viewer Version" even went ahead and did a check files still can't get on. Restarted my PC and still can't yet I can go to playonline.com and use my friend list plus.