Stuck At Checking Key

Eorzea Time
 
 
 
言語: JP EN FR DE
日本語版のFFXIVPRO利用したい場合は、上記の"JP"を設定して、又はjp.ffxivpro.comを直接に利用してもいいです
users online
フォーラム » FFXIVPro.com » Bugs » Stuck at Checking Key
Stuck at Checking Key
Offline
Posts: 12
By mokatu 2013-09-18 23:23:48  
I have been stuck at checking key for my character for about a day.
 Lakshmi.Aelius
VIP
Offline
サーバ: Lakshmi
Game: FFXI
user: Aelius
By Lakshmi.Aelius 2013-09-18 23:24:44  
... little more info would help.
Offline
Posts: 12
By mokatu 2013-09-18 23:27:11  
What else needs to be said? I did everything it told me to do.. pasted the key into my profile. Clicked verify character, and its been stuck at "checking key" ever since.
 Lakshmi.Aelius
VIP
Offline
サーバ: Lakshmi
Game: FFXI
user: Aelius
By Lakshmi.Aelius 2013-09-18 23:32:38  
Give it time. The Lodestone and ffxivpro is still new and the queuing process is longer than normal.
Forum Moderator
Offline
サーバ: Excalibur
Game: FFXIV
user: AnnaMolly
Posts: 25993
By Anna Ruthven 2013-09-18 23:37:01  
Please note that it has been reported that putting your FFXIVPro code and your Guildwork code (or anything else for that matter) in your profile at the same time causes issues with FFXIVPro finding your Lodestone profile and character. You must link them separately, and your code is not required for updating after verification. After being verified, it can be removed.
Administrator
Offline
Posts: 2870
By Scragg 2013-09-19 09:11:30  
mokatu said: »
I have been stuck at checking key for my character for about a day.

Sorry about this. I checked the process responsible for checking and of course it was frozen. I restarted it and looks like your char was verified.
[+]
Offline
Posts: 12
By mokatu 2013-09-19 10:42:52  
Thanks so much Scragg. Any word on when the other facets of the site will be fixed, such as the linkshell page?
Administrator
Offline
Posts: 2870
By Scragg 2013-09-19 17:00:52  
I'm populating free companies right now and their members.
[+]
Forum Moderator
Offline
サーバ: Excalibur
Game: FFXIV
user: AnnaMolly
Posts: 25993
By Anna Ruthven 2013-09-19 17:09:02  
Scragg said: »
I'm populating free companies right now and their members.
You, sir, work miracles with a keyboard.
 Fenrir.Vazerus
Offline
サーバ: Fenrir
Game: FFXI
user: Vazerus
Posts: 263
By Fenrir.Vazerus 2013-09-22 02:03:33  
I was trying to add my character the other day, then tried again today (with the new code). Might it have something to do with my game name being "Vazerus Kha'tar" and FFXIVpro doesn't accept the '?
Administrator
Offline
Posts: 2870
By Scragg 2013-09-23 16:49:44  
Fenrir.Vazerus said: »
I was trying to add my character the other day, then tried again today (with the new code). Might it have something to do with my game name being "Vazerus Kha'tar" and FFXIVpro doesn't accept the '?

It's possible, we have char names with the single quote in the DB. I'm not sure if any have verified. Please try again and I will check it out.
Offline
サーバ: Sargatanas
Game: FFXIV
user: Ravant
Posts: 232
By Ravant Lehnsherr 2013-09-23 16:58:10  
Ravant Lehnsherr said: »
Having an issue changing my Avatar. When I got to Members Menu > Edit on FFXIV character. It's showing up like I have no character linked



Maybe something was broke recently? I haven't had a problem changing FFXIV avatar before.

Quoted myself from another thread. Can you look into this please?
Forum Moderator
Offline
サーバ: Excalibur
Game: FFXIV
user: AnnaMolly
Posts: 25993
By Anna Ruthven 2013-09-23 17:15:48  
A lot of people are having that issue.
Administrator
Offline
Posts: 2870
By Scragg 2013-09-23 20:23:30  
Ravant Lehnsherr said: »
Quoted myself from another thread. Can you look into this please?

Should be fixed.
 Fenrir.Vazerus
Offline
サーバ: Fenrir
Game: FFXI
user: Vazerus
Posts: 263
By Fenrir.Vazerus 2013-09-23 23:33:23  
Scragg said: »
Fenrir.Vazerus said: »
I was trying to add my character the other day, then tried again today (with the new code). Might it have something to do with my game name being "Vazerus Kha'tar" and FFXIVpro doesn't accept the '?

It's possible, we have char names with the single quote in the DB. I'm not sure if any have verified. Please try again and I will check it out.
Tried again; I'll check back in the morning to see if it found me ^^
Offline
サーバ: Sargatanas
Game: FFXIV
user: Ravant
Posts: 232
By Ravant Lehnsherr 2013-09-24 04:40:13  
Scragg said: »
Ravant Lehnsherr said: »
Quoted myself from another thread. Can you look into this please?

Should be fixed.

Wooo thanks!
Offline
Posts: 53
By Endtanis 2013-09-25 10:02:17  
My apologizes if this has been asked or if I should start my own thread regarding this.

I'm attempting to register a character but when I get my key and put it into my profile on Loadstone and then press Check Key on here, nothing happens. It says Checking Key, but after about 10-20 minutes it doesn't change, nor do I get an email. If I refresh the page, it asks me to Check Key again and if I do, the same thing happens again. Is there a time frame it should be registered by? As in an hour? A day?

Thanks for any feedback.
Offline
サーバ: Excalibur
Game: FFXIV
user: Creaucent
Posts: 751
By Creaucent Alazrin 2013-09-25 11:22:44  
It did mine instantly is there anything else in the comment box on your lodestone page? Anna did put a post out saying if you have anything else in there it stops this site from getting the code.
Offline
Posts: 53
By Endtanis 2013-09-25 14:00:30  
I do have my Guildwork key in there, but on a separate line. I thought we could have more than just the XIVPro Key in there, just couldn't save them both at the same time and have to do one then the other. I must have misunderstood?
Offline
サーバ: Excalibur
Game: FFXIV
user: Creaucent
Posts: 751
By Creaucent Alazrin 2013-09-25 14:14:29  
Once you have registed your character to either website you dont need to keep your key in there and thats whats causing your problem.
Offline
Posts: 53
By Endtanis 2013-09-25 14:28:40  
That's exactly what it was. Thanks for the help!