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Massive packet loss/lag amidst Sunday ice storm
サーバ: Asura
Game: FFXI
Posts: 855
By Asura.Melliny 2026-01-25 12:00:09
This is a public service announcement and general awareness post. Due to the current ice storm affecting the US northeast coast there have been multiple reports of service interruptions and outages. My suspicion is that a fiber optics cable is down somewhere and an important connection has been severed.
I just got out of one of the most problematic gameplay experiences I've had in a limbus run. My client suffered numerous issues related to lag and packet loss that rendered the run near unplayable
The Matter Diffusion Module at the end of the zone did not respond to me no fewer than six times when I tried to interact with it. When I clicked the module my client locked up and I was unable to move my character. No menue to select a new floor, no ability to move, just complete loss of control. I had to hard crash and restart my client half a dozen times
Severe packet loss, chat log latency, and combat interruptions. At one point I was fighting a tonberry and I saw the chat log message "readies everyone's grudge", but there was almost a 5 or 6 second delay between the ready message and the moment the damage came through. I was constantly not seeing weaponskill animations, not seeing chat log reporting weaponskill damage, not disengaging automatically when a mob was dead even if there were no mobs to be engaged to (as in, I was engaged to NO target. Not swinging, just engaged to nothing) Had to manually disengage to fix this countless times.
My gear swaps completely failed. I could not even manually send a /console exec "gear swap name" command. All my gear macroes were non-functional. I have no idea what I was tping in or weaponskilling in most of the time, but it wasn't what it was supposed to be. I confirmed my macroes were fine. The game just wasn't handling packets right
I failed to receive the floor data in my inventory after multiple full bar fills. We cleared temenos west 3, 4 and 5 and none of the temporary items showed up for me. Relogging fixed the issue, meaning the server knew I had the data but my client was that out of sync.
Send values were normal in the 100-200 range most of the time, but receive spiked as high as 400-4500 range a couple times.
I can also confirm a service outage happened over discord no more than 12 hours prior. The issue has since been resolved, but for about 5 hours last night there was a mass-interrupion in discord PMs on specific channels documented on this reddit thread here
https://www.reddit.com/r/discordapp/comments/1qm44qb/major_status_issue_failing_message_sends_on_some/
I've had many in game contacts confirm they've experienced similar issues. Friends list, Linkshell, and friends of one of the party members I was in. So it appears the issue is wide spread. I can't say which regions are hit the hardest, only that there is currently an outage. And you should be aware of it when you're playing for the next day or two. Especially if you're planning on grouping up.
Valefor.Yandaime
サーバ: Valefor
Game: FFXI
Posts: 867
By Valefor.Yandaime 2026-01-25 12:09:14
I too have been having issues.
Failure to report temp items in inventory (luckily the server knows you have them but they won’t show in inventory, and it’s random which ones show and which don’t)
Getting Dialogue-Locked at the Elevator and completely unable to move or do anything, even if a mob is swinging at you
Dyna-D Levels of lag in general. This is normally pleasant with a party but this particular run sucked *** through a straw
Hopefully whatever happened gets fixed soon but if it was a Rainbow Root, it probably won’t be fixed for a few days :(
Anyone planning on doing Limbus that’s in the East Coast, let this serve as a fair warning
サーバ: Asura
Game: FFXI
Posts: 855
By Asura.Melliny 2026-01-25 12:15:33
Quote: Failure to report temp items in inventory (luckily the server knows you have them but they won’t show in inventory, and it’s random which ones show and which don’t)
This one frustrated the hell out of our group because we went back to reclear for multiple people only to find out later it wasn't really necessary.
There's gotta be a major connection line severed somewhere due to the storm. Discord probably resolved their issue by rerouting data once they had enough info to determine where the problem lied. S-e on the other hand is based out of Japan, and I bet they're all out of office since it's Sunday. So it could take a little bit longer for this to get cleared up.
VIP
サーバ: Fenrir
Game: FFXI
Posts: 1201
By Fenrir.Niflheim 2026-01-25 12:32:26
Thanks for sharing, we had alot of people reporting issues that we were have been running around looking into (thinking they were related to the recent windower update).
But the uesers all appear to be in that region, so this is likely the cause.
サーバ: Asura
Game: FFXI
Posts: 855
By Asura.Melliny 2026-01-25 12:39:21
Yeah, I can't use /console exec commands to send gear swap packets right now. Either the gear fails to swap entirely or only a few pieces swap instead of the whole thing. I live in the central PA region and we're getting 12-18 inches dumped on our heads. There's already close to a foot of this nonsense on the ground and no signs of it letting up. Packets are failing and something got hit. Just gotta be patient and wait it out I guess.
Valefor.Yandaime
サーバ: Valefor
Game: FFXI
Posts: 867
By Valefor.Yandaime 2026-01-25 12:55:16
lmao for anyone who watches Anime in the Northern East Coast, CruncyRoll is having issues now. Ohhh yesss, it's gonna be a day.
Gonna just do random chores or something lol
By Dodik 2026-01-25 13:06:17
It's local to that region is the safe bet. Japan does not seem affected. Usual JP based "content makers" are active per usual today and no delay on their uploads.
Should contact your isp, though doubtless they're already aware.
[+]
By steelernation 2026-01-25 13:43:41
Similar issues, among those are killing Ghatjot and the door did not reopen. Wasted run. I also had a character lockup and no movement when using a silent oil, or bard song. Character stood there like it failed, but had the icon as if the sneak was applied.
VIP
サーバ: Fenrir
Game: FFXI
Posts: 1201
By Fenrir.Niflheim 2026-01-25 13:47:39
We believe this issue is actual the recent windower update and will be reverting it.
Unsure of the exact root cause as it has been on dev with no reported issue of this nature for a long time.
[+]
サーバ: Asura
Game: FFXI
Posts: 164
By Asura.Bronzequadav 2026-01-25 13:48:19
Friend who lives in CA was complaining about this after updating windower this morning.
Said his chars were getting locked at every npc he was interacting with. I personally haven't had any issues yet, haven't updated windower yet so thought that was somehow causing issues.
サーバ: Asura
Game: FFXI
Posts: 855
By Asura.Melliny 2026-01-25 16:07:37
Quote: We believe this issue is actual the recent windower update and will be reverting it.
Unsure of the exact root cause as it has been on dev with no reported issue of this nature for a long time.
I logged in after you guys pushed the revert and ran an apollyon run. Everything seems normal. No issues at all now.
[+]
Lakshmi.Buukki
By Lakshmi.Buukki 2026-01-25 16:42:35
I pulled a few pieces of gear out of porter moogle, got a strange lag spike, skipped a few pages in the porter menu, and my thf emp+3 legs disappeared. Findall said I took them out, but packet loss occurred and i could not equip them. I had to zone twice to access them. Then I bought a beastly shank from a bazaar, but the sale never showed in my log. Same thing, findall said I had the shank, but it never appeared. I had to completely reboot to get it to load, as zoning did not work. Lot of weird stuff going on rn.
サーバ: Bismarck
Game: FFXI
Posts: 1
By Bismarck.Wizardstick 2026-01-25 18:46:08
I was having bad lag issues in Odyssey Gaol today. No animations were going off. I had to read the log to play. After we timed out, and everyone left I was still in the boss area casting. I had to crash my client.
Also, I'm in the Pacific Northwest.
Ragnarok.Liteholt
サーバ: Ragnarok
Game: FFXI
Posts: 80
By Ragnarok.Liteholt 2026-01-25 19:26:45
For me, I was leading a group doing Delves and when we'd kill an NM they would see the treasure drop into the pool, Treasury and TreasurePool would see it, but it wouldn't show up in my in-game treasure pool at all.
サーバ: Asura
Game: FFXI
Posts: 855
By Asura.Melliny 2026-01-25 19:51:19
I did two more Temenos runs after that apollyon run since re logging this afternoon. Still no issues. The windower patch revert seems to have solved everything on my end. I don't know what the root cause was, but it does seem to have stemmed from that update push. I did notice the update this morning before I logged on for the first time today, which happened before the temenos run that lead me to making the OP, but I thought nothing of it at the time. In retrospect, that was very likely the cause.
Something seems to be unstable in the latest windower patch. I've provided as much information as I can regarding the symptoms I noticed. Good luck to the team troubleshooting it. All I'll say is I'm glad I don't have to be the one to figure out what's not working right. It's a frustrating process. Kudos and much respect to you guys. And thank you for your efforts.
[+]
Lakshmi.Byrth
VIP
サーバ: Lakshmi
Game: FFXI
Posts: 6671
By Lakshmi.Byrth 2026-01-25 20:23:47
I'm still playing on dev trying to reproduce it but nothing obvious yet. I think maybe I experienced it last Wednesday in Limbus during JP time when my client seemed to be mistaken about recast timers.
It seems like we get dropped incoming chunks when ???a zone is busy??? I did sortie twice with it and didn't notice anything.
Asura.Hya
サーバ: Asura
Game: FFXI
Posts: 414
By Asura.Hya 2026-01-25 21:39:21
Finally I was rewarded for never logging out and therefore never updating Windower.
[+]
This is a public service announcement and general awareness post. Due to the current ice storm affecting the US northeast coast there have been multiple reports of service interruptions and outages. My suspicion is that a fiber optics cable is down somewhere and an important connection has been severed.
I just got out of one of the most problematic gameplay experiences I've had in a limbus run. My client suffered numerous issues related to lag and packet loss that rendered the run near unplayable
The Matter Diffusion Module at the end of the zone did not respond to me no fewer than six times when I tried to interact with it. When I clicked the module my client locked up and I was unable to move my character. No menue to select a new floor, no ability to move, just complete loss of control. I had to hard crash and restart my client half a dozen times
Severe packet loss, chat log latency, and combat interruptions. At one point I was fighting a tonberry and I saw the chat log message "readies everyone's grudge", but there was almost a 5 or 6 second delay between the ready message and the moment the damage came through. I was constantly not seeing weaponskill animations, not seeing chat log reporting weaponskill damage, not disengaging automatically when a mob was dead even if there were no mobs to be engaged to (as in, I was engaged to NO target. Not swinging, just engaged to nothing) Had to manually disengage to fix this countless times.
My gear swaps completely failed. I could not even manually send a /console exec "gear swap name" command. All my gear macroes were non-functional. I have no idea what I was tping in or weaponskilling in most of the time, but it wasn't what it was supposed to be. I confirmed my macroes were fine. The game just wasn't handling packets right
I failed to receive the floor data in my inventory after multiple full bar fills. We cleared temenos west 3, 4 and 5 and none of the temporary items showed up for me. Relogging fixed the issue, meaning the server knew I had the data but my client was that out of sync.
Send values were normal in the 100-200 range most of the time, but receive spiked as high as 400-4500 range a couple times.
I can also confirm a service outage happened over discord no more than 12 hours prior. The issue has since been resolved, but for about 5 hours last night there was a mass-interrupion in discord PMs on specific channels documented on this reddit thread here
https://www.reddit.com/r/discordapp/comments/1qm44qb/major_status_issue_failing_message_sends_on_some/
I've had many in game contacts confirm they've experienced similar issues. Friends list, Linkshell, and friends of one of the party members I was in. So it appears the issue is wide spread. I can't say which regions are hit the hardest, only that there is currently an outage. And you should be aware of it when you're playing for the next day or two. Especially if you're planning on grouping up.
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